Tag Archives: CEO

Egg Donation, Surrogacy and the Internet Age

4 May

Lately I’ve been hearing a lot of “thank you for calling me back” which surprises me each time I hear it. To me it’s important to talk to people – actually talk face-to-face – about egg donation, gestational surrogacy, and other aspects of third party reproduction that affect so many people every day.   Center for Egg Options, Illinois is a donor and surrogacy agency founded on a core belief of helping,  so it’s hard to believe there are some agencies who don’t return calls.

Ah! Let’s chalk it all up to the evolution of egg donation and surrogacy in the Internet Age. Back in the day, when we opened our program in 2000, we had conversations in person. Imagine that! We actually scheduled appointments to meet intended parents to give them choices, information, and support for their searches. Now so many responses and discussions are handled via email, or sometimes by video chat, that it’s the rare occasion that we have those old in office meetings and we miss it!

We do appreciate how much technology has helped agency programs evolve in very sophisticated ways, like enabling us to share egg donor information on password protected web sites. This kind of advancement makes it easy for someone out of the agency’s geographic location to participate, or for someone who is more comfortable taking these first steps behind the computer wall rather than in person.

Regardless of whether you are downloading our online Gestational Surrogate Form, or Egg Donor Form, or contributing to a thread on our Facebook discussions, it’s important to me and CEO that you know we are here for you. Technology can be a great friend but it can never replace real life experiences. So our door is always open if you want to have a coffee while discussing your family plans. Your phone message will always be returned. And you will always be our priority. You have our word on it!

Best wishes,
Nancy Block

“Through our relationships, we help create families.”


Nancy Block: CEO’s Program Director

19 Dec

Nancy Block is founder and director of The Center for Egg Options Illinois an agency specializing in egg donation and surrogacy located in Northbrook Illinois. Nancy’s vast experience in the field of obstetric, gynecological and fertility nursing along with her dedication to intended parents, donors and surrogates has made her a leader in her field. Prior to opening CEO, Nancy spent 17 years as a nurse at Northwestern Memorial Hospital, Prentice Women’s division. She rose to become the staff educator as well as resource coordinator for the OB unit. Nancy attended the University of Arizona and The Evanston Hospital School of Nursing.

Today Nancy is a national spokesperson for the infertility industry and she currently sits on the board of Parents Via Egg Donation (PVED), a resource for intended parents considering working with an egg donor to build their family. Nancy spoke before the Chicago Conference of the American Bar Association on egg donation and third party reproduction. Together with two partners in the field, she recently created The Donor Network Alliance (DNA) a one of a kind website that aggregates egg donors from multiple agencies to one site. Nancy’s innovative approach to the business has allowed recipients to view many more candidates so they can make an informed decision. Her caring approach along with her professional staff and expertise has garnered Nancy the respect of her peers and the medical community.


Meet Susan! CEO’s Wonderful Program Case Manager!

18 Apr

We love getting to know our Intended Parents, Surrogates and Egg Donors and often make long lasting friends with some of our clients. We thought it would be a great idea to let you really get to know each of us on an individual level. Today it’s all about Susan, our wonderful program case manager! 

Susan attended the University of Illinois and graduated from Rush University with a Bachelors of Science in Nursing.  She is married with three children ages 21, 19 and 16.  Her previous work experience includes Labor and Delivery nurse at Northwestern Hospital and at Michael Reese HMO as Clinical Nurse Manager in their outpatient OB/Gynecology department. Susan has been with CEO for over eight years and coordinates all of the donor and GS matches/medical records with the doctor’s offices.  She also handles the escrow accounts for travel and CEO’s gestational surrogacy’s. On top of all that, Susan also meets with donors and recipients.   

Susan answers calls every day from young women who have the desire to become egg donors. When asked what is your best advice that you can give to women who are interested in donating their eggs she says “make sure the agency you are going to donate with is reputable and is accessible to you to answer your questions and give support.  You want to work with an agency such as CEO that has their staff available to the donors and intended parents.  This is a wonderful gift that you are giving to recipients and it is important for you to have support during your donation cycle.”  

Women who want to become Gestational Surrogates often contact CEO and talk with Susan about the Surrogacy Process. Susan says to them “Ask as many questions as you can.  You want to make sure that you are working with an agency that has knowledge of not only the fertility process to become a surrogate, but also the pregnancy and delivery aspect.  It is important to work with an experienced agency to assist you in this process.  It is also important to meet your intended parents and establish a relationship that works for both of you as to the level of involvement during the surrogacy and after delivery.” True words! Some agency’s are only involved in the match, but that is not CEO’s style. Susan and the rest of the staff are involved from conception to birth and beyond! 

Working at Center for Egg Options is pretty exciting stuff but the most rewarding part, Susan explains, are “the phone calls we receive when an intended parent calls to say they are pregnant.  The excitement and hope in their voice is such a thrill.  We have a few recipients that have had such a long and disappointing journey to become parents and knowing that we have played a part in making their dreams come true is our biggest reward!” 

When Intended Parents retain our services they should know that the goal of CEO is to provide the best customer service possible. Susan says that they strive to give personal one-on-one attention to everyone-donors, surrogates and intended parents.  “We spend time with everyone, and no question or concern is too small”.

Feel free to call The Center For Egg Options and speak with Susan, Nancy or Jan. We would love to hear from you and answer any questions you may have! After all that’s what we are here for!

The Origins of our “Cycle Saver” Program

13 Nov

There are three things that my friends and colleagues know about me.

  1. My motto is: what goes around, comes around.
  2. “Miracle on 34th Street” is a favorite movie of mine.
    (Can’t wait until Thanksgiving to watch it!)
  3. I believe in the “Macy’s-Gimble’s” way of helping people.

I went to nursing school because helping people is where my heart lies, and I started my egg donor and surrogate program from my RN perspective.  There have been many times when I thought an education in business would have helped me to manage CEO and the complexities of this very specialized type of helping, but I don’t think so anymore because we – the CEO team and I – really put ourselves in our clients’ shoes every single day.  We approach fertility from every conceivable angle: the physical, emotional, and financial realities of what egg donation and/or surrogacy is all about.   I like to think that’s more about the RN than the MBA.

Still, anyway you look at this process it’s expensive. We get that! Savings are drained even when this process is successful.  In some states, insurance will pay for the medical end of the cycles which can range from $10,000 to $15,000.  Even with insurance coverage you’ll need to add donor compensation, agency fees, legal representation, insurance for the donor, travel costs if needed, etc.  Like I said, it’s expensive.

This is exactly why I created the reduced fees Cycle Saver Program. It’s a way to help our clients with the financial challenges inherent in the process because, after looking around, I honestly don’t know of a program that reduces fees for those who are trying again after having already gone through multiple cycles resulting in a pregnancy and delivery.  I also don’t want to penalize those who worked with another agency.   The Cycle Saver gives everyone a break, even if they’ve gone through a previous egg donation cycle AND regardless of who they worked with.

Most people don’t even know they received a reduced rate until we let them know. . .but I guess the news is out now!
Please feel free to comment or ask questions right here.  We love hearing from you.

Best wishes,
Nancy Block
“Through our relationships, we help create families.”

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